A group of search engines from around the world are banding together to demand European Union regulators address Google’s dominance in the online search market. They are also urging the EU to take a closer look at Google’s controversial auction process.
The news comes hot on the heels of the U.S. Department of Justice’s (DOJ) antitrust case, which formally launched last week. The suit alleges that Google violates anti-competition laws by crowding out rivals in the internet search and advertising markets.
DuckDuckGo (U.S.), Ecosia (Germany), Lilo and Qwant (France), and Seznam (Czech Republic) have penned an open letter to European Commission executive vice president Margrethe Vestager asking her to take a “renewed look” at how Google’s dominance in the search market is policed. As an initial step, the companies are calling for a trilateral meeting between themselves, the European Commission (EC), and Google to look at the issue of search engine competition in Europe and elsewhere. More specifically, Google’s smaller rivals want to establish a more “effective preference menu,” giving Android users an easier way to choose a default search engine when setting up their device for the first time.
The letter reads:
Dear Executive Vice President Vestager,
We are companies operating search engines that compete against Google. As you know, we are deeply dissatisfied with the so-called remedy created by Google to address the adverse effects of its anticompetitive conduct in the Android case. We understand that Google regularly updates you regarding its pay-to-play auction, but it appears that you may not be receiving complete or accurate information.
We are writing to request a trilateral meeting with your office, ourselves, and Google, with the goal of establishing an effective preference menu. Our respective designees could work in advance to create a tight agenda for this meeting to ensure it is productive and collaborative.
We are heartfelt supporters of the Commission’s ambition to remediate entrenched Google competition harms. We are asking to put these intentions into practice now, making full use of your existing tools.
Thank you in advance for your consideration.
Ecosia – Germany; DuckDuckGo – United States; Lilo – France; Qwant – France; Seznam – Czech Republic.
The story so far
This latest development in Google’s spiraling antitrust woes can be traced back to 2018, when EU antitrust regulators hit the company with a record $5 billion fine (which is currently under appeal). The fine was levied over the way Google bundled its services on Android, giving handset manufacturers little choice in terms of which Google apps and services to preinstall.
In response to the ruling, Google overhauled its Android licensing model in Europe, electing to separate Google Search and Chrome from its other suite of apps and to offer different licenses for each “bundle” — which it would charge for. As part of these measures, Google introduced an auction process that would give alternative search engines a better chance to become the default provider on mobile devices sold in Europe. This would involve Google serving up a “choice screen” during a device’s initial setup process. The winning bidders would agree to pay Google every time a user chose them as the default search engine, after which the whole process would start all over again each quarter.
Rival search engines have long criticized this “pay-to-play” process, and some of them opted not to participate, on the grounds that the auction is “unethical and anti-competitive.” DuckDuckGo has argued that search engines that “squeeze money out of every last drop of people’s personal information” are better positioned to outbid privacy-focused or ethical search engines that don’t put profits first.
“An auction system pushes participants to bid up to their profitability per user — effectively transferring their margins to Google,” a DuckDuckGo spokesperson told VentureBeat.
“Ethical search engine” Ecosia, which uses its profits to plant trees, agrees the auction system is more likely to favor search engines that are friendly to Google’s bottom line.
“The incursion of financial cost, in return for the right for representation, cannot be fairly applied in the search engine market — it is only ever going to price out genuine alternatives in favor of Google ‘mini-me’s’ and affiliates,” Ecosia CMO Hannah Wickes told VentureBeat.
Just last week, DuckDuckGo inked a separate open letter that asked Google why setting alternative search engines as a default on Android requires so many steps. This builds on a number of recent blog posts dedicated to search preference menu design and the broader auction process, with DuckDuckGo going so far as to design its own hypothetical search engine choice screen.
Above: DuckDuckGo created its own “template” for a default search engine menu on Android.
Rather than imposing an artificial limit of just four options, as is the case with Google’s current auction process, DuckDuckGo suggested a scrollable screen with additional options and an introduction explaining in simpler language how it all works.
“If the objective is to incentivize greater consumer choice in the search engine market, a properly designed and structured preference menu is a great way to go about it — but this should be done on the basis of criteria that are relevant for consumers, such as market share,” the spokesperson added.
Ecosia broadly agrees with this assertion and previously created its own mockup of an effective choice screen.
Above: Ecosia’s suggested search engine preference menu
Another concern is making the search engine choice screen more visible. As it stands, the screen only shows up when someone is setting up their Android device for the first time or they have factory-reset their phone. Ecosia wants all users to see the choice screen via proactive alerts.
“Going forward, it is essential that the replacement finds a way to reach all users, not just those who’ve purchased new devices,” Wickes said. “We will be pushing for the auction screen’s replacement to be shown on existing devices as well, either through push notifications or when new Android software is installed.”
The five search engines hope their collective voice will convince attention EU commissioners to look into the way Google has responded to previous complaints. In other words, Google’s antitrust woes may be about to get much worse.
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