Gamers were reportedly left frustrated as a glitch dampened the sensational launch of the new Xbox.
Microsoft fans were finally able to get their hands on the Xbox Series X and S consoles this week as stores around the world quickly sold out.
But those who were able to snag the next-generation consoles were underwhelmed when a technical hiccup caused problems almost immediately.
Issues were soon reported with Xbox Live with some gamers getting an error message stopping them signing in.
Users found themselves unable to get online as the new console arrived in the hands of the public, they complained on social media.
The general outage left many with the spanking new consoles unable to play its games.
Microsoft’s support team acknowledged the glitch and apologised on Twitter.
They wrote: “We’re aware that users are currently unable to sign into Xbox Live on various platforms. The right teams are looking into the issue and working on a fix."
And they later tweeted: “Users should now be able to sign into Xbox Live on all platforms. Thanks for hanging in there while things got sorted out.”
Several hours after problems were first acknowledge, the platform tweeted for a third time to say all problems had finally been fixed.
Where you can still buy the Xbox Series X in the UK – as stock selling out fast
“Users should once again be able to sign into Xbox Live!” it said. “Thank you for the reports, and for your patience. As always we’re here and listening.”
It seems that the outage was mostly contained to the Xbox Series X and Series S.
The consoles only launched yesterday but they are already being sold on eBay for thousands of pounds.
One seller had posted the new model on the online market place at a whopping £5,000 – nearly ten times its retail price.
Comments from eBay users criticised sellers for inflating the prices.
"You are disgusting," one comment said. "There are kids out there that are desperate for this console."
But traditional stores and websites found themselves selling out of consoles quickly.
Not all customers who preordered their Xbox have received it – with Amazon revealing that players might only get their hands on the console by the end of the year.
Stock is in short supply as demand has been huge for the X and S series.
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